May 6, 2021

In today’s modern retail environment, the installation of an escalator offers customers a simple option of moving between floors. Planning escalators or moving walkways requires a number of considerations to ensure the smooth flow of people. Take a look at our recommendations on what to consider when installing an escalator in your retail store.

Type of Building

The type of building that your retail unit operates within will have an impact when it comes to installing an escalator. If you are a busy, high-street retailer, you may have the need for a continuous two-way escalator. An interrupted, single-way escalator may be inconvenient for users, but advantageous for a store owner, as the short detour to the next escalator unit and partial separation between up and down travel is ideal for leading customers past strategically placed product displays.


In terms of traffic handling, where you position an escalator in a store is crucial. To help drive sales and to move customers around different areas of your store, choose the location of the escalator carefully, as there will be specific locations where people are more likely to shop further.


The design of your escalator is another important aspect to consider as the aesthetics of a retail store can impact a customer’s’ overall shopping experience. Once you have established basic design elements such as capacity, structure etc, decided what sort of ‘look’ you want for the escalator. Custom color finishes, lighting and exterior cladding are all options that can affect the overall style of your retail unit.


Yes, it is all well having an escalator that looks good, but regardless of architectural beauty, ensuring that your escalator is safe and secure for passengers is paramount. All manufacturers are required to adhere to safety standards, and building code requirements. Discuss with your engineer some of the safety options that can be installed on the escalator in Oman, such as guide pads, obstruction or breaking sensors, and emergency stop buttons.